There are increasing numbers of reports of coronavirus scams in Australia, including phishing emails, SMS messages and phone calls supposedly from government agencies, super funds and other trusted organisations.  

If you are contacted by a third party about paying a fee to release your super, it is likely to be scam. The Australian Taxation Office (ATO) is managing all claims for the early release of super directly through the myGov online service. There is no fee to get access under this scheme and no authorised third parties to help with the process. For details on the government’s temporary changes to super access, click here. 


Other scams include members receiving unsolicited phone calls or SMS messages from Funds about their super. These are likely to be fraudulent. We will never call to request for you to make a payment or ask you to share personal or financial information via SMS.

If you receive any calls or messages of this nature, hang up and/or call the company back using a publicly available number. If you have reason to suspect someone is trying to access your super savings or defraud you in any way, report it to the ATO on 13 10 20, or the Australian Securities & Investments Commission (ASIC) on 1300 300 630.

There is more useful information on the governments StaySmartOnline website, or their Moneysmart website.

Covid 19 and your Super

Your financial security is our priority