.elementor-432 .elementor-element.elementor-element-639a2fc{--display:flex;--min-height:700px;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--justify-content:flex-end;--padding-top:24px;--padding-bottom:64px;--padding-left:24px;--padding-right:24px;}.elementor-432 .elementor-element.elementor-element-639a2fc:not(.elementor-motion-effects-element-type-background), .elementor-432 .elementor-element.elementor-element-639a2fc > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url("https://resourcesuper.com.au/wp-content/uploads/2026/07/Complaints-Management-Small-v2.webp");background-position:bottom right;background-repeat:no-repeat;background-size:cover;}.elementor-widget-heading .elementor-heading-title{font-family:var( --e-global-typography-primary-font-family ), Sans-serif;font-weight:var( --e-global-typography-primary-font-weight );color:var( --e-global-color-primary );}.elementor-432 .elementor-element.elementor-element-6e7ce14.ob-harakiri{writing-mode:inherit;}.elementor-432 .elementor-element.elementor-element-6e7ce14.ob-harakiri .elementor-heading-title{writing-mode:inherit;}.elementor-432 .elementor-element.elementor-element-6e7ce14.ob-harakiri div{writing-mode:inherit;}.elementor-432 .elementor-element.elementor-element-6e7ce14 .elementor-heading-title{font-family:"Merriweather", Sans-serif;font-size:4vw;font-weight:700;color:#FFFFFF;}.elementor-432 .elementor-element.elementor-element-6e7ce14.ob-harakiri > div, .elementor-432 .elementor-element.elementor-element-6e7ce14.ob-harakiri > h1, .elementor-432 .elementor-element.elementor-element-6e7ce14.ob-harakiri > h2, .elementor-432 .elementor-element.elementor-element-6e7ce14.ob-harakiri > h3, .elementor-432 .elementor-element.elementor-element-6e7ce14.ob-harakiri > h4, .elementor-432 .elementor-element.elementor-element-6e7ce14.ob-harakiri > h5, .elementor-432 .elementor-element.elementor-element-6e7ce14.ob-harakiri > h6, .elementor-432 .elementor-element.elementor-element-6e7ce14.ob-harakiri > p{transform:rotate(0deg);}.elementor-432 .elementor-element.elementor-element-6e7ce14 > div{text-indent:0px;mix-blend-mode:inherit;}.elementor-432 .elementor-element.elementor-element-2204772{--display:flex;--flex-direction:column;--container-widget-width:100%;--container-widget-height:initial;--container-widget-flex-grow:0;--container-widget-align-self:initial;--flex-wrap-mobile:wrap;--padding-top:100px;--padding-bottom:100px;--padding-left:24px;--padding-right:24px;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.ob-postman blockquote{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-text-editor.ob-postman blockquote cite{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-432 .elementor-element.elementor-element-b5e2049.ob-harakiri{writing-mode:inherit;}.elementor-432 .elementor-element.elementor-element-b5e2049.ob-harakiri .elementor-heading-title{writing-mode:inherit;}.elementor-432 .elementor-element.elementor-element-b5e2049.ob-harakiri div{writing-mode:inherit;}.elementor-432 .elementor-element.elementor-element-b5e2049{font-family:"Open Sans", Sans-serif;font-size:18px;font-weight:400;}.elementor-432 .elementor-element.elementor-element-b5e2049.ob-harakiri > div, .elementor-432 .elementor-element.elementor-element-b5e2049.ob-harakiri > h1, .elementor-432 .elementor-element.elementor-element-b5e2049.ob-harakiri > h2, .elementor-432 .elementor-element.elementor-element-b5e2049.ob-harakiri > h3, .elementor-432 .elementor-element.elementor-element-b5e2049.ob-harakiri > h4, .elementor-432 .elementor-element.elementor-element-b5e2049.ob-harakiri > h5, .elementor-432 .elementor-element.elementor-element-b5e2049.ob-harakiri > h6, .elementor-432 .elementor-element.elementor-element-b5e2049.ob-harakiri > p{transform:rotate(0deg);}.elementor-432 .elementor-element.elementor-element-b5e2049 > div{text-indent:0px;mix-blend-mode:inherit;}html, body{overflow-x:auto;}:root{--page-title-display:none;}@media(max-width:1024px){.elementor-432 .elementor-element.elementor-element-639a2fc{--min-height:400px;}.elementor-432 .elementor-element.elementor-element-639a2fc:not(.elementor-motion-effects-element-type-background), .elementor-432 .elementor-element.elementor-element-639a2fc > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-position:center center;background-repeat:no-repeat;background-size:cover;}.elementor-432 .elementor-element.elementor-element-2204772{--padding-top:64px;--padding-bottom:64px;--padding-left:24px;--padding-right:24px;}}@media(max-width:767px){.elementor-432 .elementor-element.elementor-element-639a2fc:not(.elementor-motion-effects-element-type-background), .elementor-432 .elementor-element.elementor-element-639a2fc > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-image:url("https://resourcesuper.com.au/wp-content/uploads/2026/07/banner-Complaints-Management-Policy.webp");background-position:top center;}.elementor-432 .elementor-element.elementor-element-639a2fc{--min-height:550px;--padding-top:24px;--padding-bottom:40px;--padding-left:24px;--padding-right:24px;}.elementor-432 .elementor-element.elementor-element-6e7ce14 .elementor-heading-title{font-size:40px;}}/* Start custom CSS for container, class: .elementor-element-639a2fc */.elementor-432 .elementor-element.elementor-element-639a2fc::after{
    content: "";
    position: absolute;
    right: 0;
    bottom: 0;

    width: 120px;      /* Cut width */
    height: 120px;     /* Cut height */

    background: #fff;  /* Same as page background */

    clip-path: polygon(
        100% 0,
        100% 100%,
        0 100%
    );
}

@media (max-width:768px){
    .elementor-432 .elementor-element.elementor-element-639a2fc::after{
        width: 50px;
        height: 50px;
    }
}/* End custom CSS */
/* Start custom CSS for text-editor, class: .elementor-element-b5e2049 */ol.toc h3 {
        margin-top: 20px !important;
    color: #BE1621 !important;
}
    .toc,
    .toc ol {
        counter-reset: item;
        list-style: none;
    }
    .toc ol {
    margin-bottom: 20px;
}
.toc .alpha li:before{
    display: unset;
}

    .toc li {
        display: table;
    }

    .toc li:before {
        content: counters(item, ".") ". ";
        counter-increment: item;
        font-weight: bold;
        display: table-cell;
            padding-right: .6em;
    }

    /* Third level uses a,b,c */
    .alpha {
        counter-reset: none;
        list-style: lower-alpha;
    }

    .alpha li {
        display: list-item;
    }

    .alpha li::before {
        content: "(" counter(list-item, lower-alpha) ") ";
        counter-increment: none;
    }

    ol.roman {
        list-style: none;
        counter-reset: roman;
    }

    ol.roman > li {
        counter-increment: roman;
    }

    ol.roman > li::marker {
        content: "";
    }

    ol.roman > li::before {
        content: "(" counter(roman, lower-roman) ") ";
        font-weight: bold;
    }/* End custom CSS */
/* Start custom CSS for container, class: .elementor-element-2204772 */ol.toc > li:before {
    color: #BE1621;
    font-size: 28px;
    
    font-family: "Merriweather", Sans-serif;

}/* End custom CSS */